St Catherine’s Health Centre – BMS Upgrade and Sustainability Enhancement

Client Overview

St Catherine’s Health Centre, located in the Wirral, opened its doors in 2013 and was conceived as a pioneering ‘smart’ healthcare facility. With sustainability embedded in its design, the building integrated intelligent systems to optimise heating, cooling, and energy use — significantly reducing environmental impact and operating costs. At the core of this infrastructure was a sophisticated Building Management System (BMS), designed to monitor and control the centre’s energy and utility usage.

Client Objectives

St Catherine’s Health Centre identified a clear set of operational and sustainability goals to modernize its infrastructure, improve energy performance, and ensure long-term system resilience, including:

• Strategic Upgrade – Replace the ageing BMS, which had reached the end of its 15-year lifecycle, with a modern, energy-efficient system aligned with the Trust’s sustainability targets.
• Capital Justification – Secure Executive-level funding through a detailed business case, highlighting long-term value, cost savings, and operational improvements.
• Future-Proofing – Implement a flexible system designed to support future advancements in building management, energy efficiency, and smart technology.
• Minimise Disruption – Deliver the upgrade with minimal impact to daily operations, ensuring patient care and staff routines remained unaffected throughout the works.

Our Approach

Inteb supported the Trust with a complete BMS upgrade, following a successful tender process which evaluated multiple suppliers. As a local provider with prior experience working with the Trust on sustainability consultancy, Inteb mobilised its technical and commercial teams to lead the project.

Our methodology included:

• Rapid mobilisation and project delivery within five weeks
• Seamless coordination with the Estates and Procurement teams
• Installation of next-generation hardware and intuitive software interface
• Real-time capability enhancements for fault diagnosis, temperature control, and contractor access

Results

The partnership between Inteb and the Trust delivered tangible improvements in system performance, sustainability, and day-to-day operational control, including:

• Enhanced System Control – Real-time access enables faster, more precise adjustments by the Estates team.
• Reduced Energy Waste – Smarter system performance helps cut unnecessary energy use and costs.
• Minimal Operational Disruption – Full upgrade delivered within five weeks, with no impact on daily operations.
• Improved Fault Detection – Instant diagnostics streamline maintenance and reduce system downtime.
• On-Time, On-Budget Delivery – Project completed to deadline and budget, ensuring financial efficiency.
• Future-Ready Infrastructure – The new BMS supports ongoing sustainability and smart technology adoption.

Testimonial

“Working with Inteb on this critical upgrade has been a seamless and highly beneficial process. Their ability to deliver state-of-the-art technology within a tight timeframe and on budget has ensured that St Catherine’s Health Centre continues to operate at peak efficiency while upholding its commitment to sustainability. The professionalism and conduct of Inteb’s team on-site were exemplary, making the process smooth and stress-free.”

Phil Taylor – NHS Estates Team

“At Inteb, we are proud to have partnered with the Trust on this forward-thinking and sustainability-driven project. St Catherine’s Health Centre is a prime example of how smart building technology can be utilised to create energy-efficient, cost-effective, and future-proofed environments. Our team worked closely with Phil Taylor, Carl Fletcher, and the wider Estates and Procurement teams to ensure a smooth transition to the new system. Completing the project within five weeks was a challenge we fully embraced, recognising the importance of minimising disruption while maximising value. As a local business, it is particularly rewarding to contribute to the success of such a flagship facility within our community.”

Les Edwards – Commercial Director, Inteb

Conclusion

Inteb’s upgrade of the BMS at St Catherine’s Health Centre has strengthened the Trust’s focus on sustainability, efficiency, and smart infrastructure.

The new system delivers greater control, improved energy performance, and future-proofed functionality — all completed within a five-week window and on budget.

This project highlights the value of investing in intelligent building systems to enhance operational performance while reducing environmental impact. Inteb remains a trusted partner in supporting the Trust’s ongoing sustainability goals.