Collaborating with The Langham Estate on Operational Efficiency and Sustainability

Client Overview

The Langham Estate, with nearly a century of history, is nestled in the West End neighbourhood of Fitzrovia, home to some of London’s most diverse and progressive businesses. For the past thirty years, their current owners have been dedicated to making this corner of Fitzrovia a vibrant area. They are on hand to help their clients make their mark with offices and retail spaces, in the heart of Fitzrovia Quarter, bordering Oxford Street to the south and Great Portland Street station to the north.

Client Objectives

As part of their ongoing commitment to operational improvement, The Langham Estate aimed to enhance their utility data management and streamline the handling of supplier invoices. These efforts were crucial to prepare for upcoming utility contract renewals and optimise resource efficiency.

Our Approach

1. Streamlining Invoice Management:

• Reviewed and organised supplier invoices to ensure accurate payments.
• Focused on clearly delineating responsibilities between landlord and
  tenant-related utilities, ensuring smooth financial processing.

2. Consolidation of Utility Data:

• Combined multiple utility meter spreadsheets into a single, streamlined master document.
• Conducted thorough reviews to align data from various sources, including suppliers and national databases, resolving any discrepancies.

3. Monthly Meter Reading Tool:

• Created an easy-to-use monthly meter reading spreadsheet to assist the maintenance team in monitoring non-AMR meters.

4.Group Electricity and Gas Market Tender:

• We executed a group tender for The Langham Estate’s electricity and gas contracts, delivering significant cost savings.
• Achieved a 13% reduction in gas costs and an impressive 32% savings on electricity, while also securing improved supplier terms.
• This tender not only provided immediate cost benefits but also improved contract flexibility and service levels with suppliers.
• Retained 100% REGO backed renewable electricity supplier.

Results

Through a combination of strategic data management and a successful energy market tender, The Langham Estate significantly enhanced its utility efficiency. The group tender resulted in substantial cost savings, while improving supplier terms and future-proofing their energy procurement. This proactive approach strengthened their operational efficiency and positioned the estate for further sustainable growth.

Richard Hillyard, Head of Sustainability: “In a short space of time,Inteb have added tremendous value and have delivered on their promises prior to appointment. We look forward to a long-term partnership with Inteb over the coming years and move into the next phase focusing on both data coverage and quality across the portfolio.”

Graeme Noot, Head of Facilities Management: “We are now in planning stages together to look at our property planned maintenance & life cycle strategy with a sustainability bias and as part of this we will be implementing a fully managed smart meter roll out across our entire portfolio. We are already seeing the benefits of working with Inteb from an operational efficiency perspective.’’

Andrew Snowball, Sales and Marketing Director: “Right from the very first conversation with The Langham Estate, I could see they shared the same passion for sustainability and their requirements perfectly aligned to our expertise. It’s such a pleasure working alongside them and I look forward to a long working relationship.”